YOUR PRODUCT IS UNDER WARRANTY IF:
• It was purchased within the last two years from today's date.
• It was worn according to the company's suggested guidelines.
Please note that the warranty covers all manufacturing defects, except:
• Damage or defects due to improper use or negligence.
• Damage due to normal wear and tear or aging of all metallic and non-metallic materials.
If you need to open a repair request, complete the form here
JEWELRY CARE FAQ
What to avoid when wearing my Rebecca jewelry?
• Do not wear jewelry during housework with bleach and harsh detergents.
• Do not wear jewelry while exercising: sweat could alter the electroplating.
• Do not let jewelry come into contact with cosmetic products such as hairspray, creams, and perfumes.
Can water damage my jewelry?
If your Rebecca jewel is plated, water, soap, salt and chlorine could compromise its brilliance. We advise against wearing them in the shower, or while swimming in the sea or pool.
How do I clean my Rebecca jewelry?
Always use a soft, clean cloth to clean your jewelry.
How is it best to store my jewelry?
We recommend storing your jewelry in its original boxes. Keep it away from direct sunlight and humidity, which can dull and tarnish it. To avoid friction, do not use boxes that are too small or jewelry boxes with too many pieces of jewelry.